The Client Contact Centre’s (CCC) phone menu was improved to address feedback regarding its path ambiguity, limited reporting capabilities, and client confusion resulting from...
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The transformation of Human Resources (HR) and pay for the Government of Canada into an integrated, flexible, and modern ecosystem is a complex challenge. To support these...
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As part of Public Services and Procurement Canada’s Transparency by Design approach to openly share the work to the transformation project for a single modern of Human Resources...
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Public Services and Procurement Canada (PSPC) has developed a “Virtual Assistant” pilot using artificial intelligence (AI) to help fix data discrepancies in pay and compensation...
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The Program Management Committee (PMC) is the formal accountable decision-making body for the Human Capital Management Office around HR and Pay. The PMC is co-chaired between...
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The Executive Level Union-Management Consultation Committee on Phoenix (“the Committee”) was created to engage in meaningful and ongoing discussion and information sharing,...
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The Human Resources Council (HRC) serves as the cornerstone of the federal public service’s human resources (HR) profession, dedicated to fostering excellence and collaboration...
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The CanAI Garage initiative aims to provide practical Artificial Intelligence (AI) solutions to common public service issues, ensuring use cases are selected for their broad...
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The Office of the Chief Human Resources Officer (TBS-OCHRO) and Public Services and Procurement Canada (PSPC) have developed seven new mandatory measures to reinforce Best HR...
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Transforming human resources (HR) and pay for the Government of Canada into an integrated, flexible, and modern ecosystem is a complex challenge. To support these activities,...
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The Artificial Intelligence (AI) Ethics Sub-Committee operates under the AI Operational Ethics Review Board (OERB) to ensure responsible AI usage in government service delivery....
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With the increasing use of Artificial Intelligence (AI) in government service delivery, there is an immediate need to operationalize ethics for responsible AI usage. The...
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The Artificial Intelligence (AI) Advisory Committee provides expertise, guidance, and advice on ethical considerations required to advance the implementation of AI within the...
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Under the direction of the Executive Level Union-Management Consultation Committee on Phoenix, a joint union-management technical sub-committee (the sub-committee) was...
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Senior leadership within Public Services and Procurement Canada (PSPC) and Treasury Board Secretariat (TBS) Office of the Chief Human Resources Officer (OCHRO) provide quarterly...
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The Human Resources (HR) and Pay Deputy Minister Sponsoring Group is a decisional governance body in support to the Business and Policy Owner, Treasury Board of Canada...
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The Program Management Committee (PMC) is the formal accountable decision-making body for the Human Capital Management Office around HR and Pay. The PMC is co-chaired between...
File available for download in the following formats: