Shared Services Canada - Organizations - Canadian Urban Data Catalogue (CUDC)

Catalogue Entry: Shared Services Canada Minister’s Transition Binder - July 2023

Welcome Letter SSC Narrative: Powering World Class Technology for Government Shared Services Canada: Departmental Overview Shared Services Canada Senior Leaders In-flight...

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Catalogue Entry: Enterprise Service Model Consumption Actuals

Listing of consumption data actuals by department for services being provided by Shared Services Canada. The services included in the data is number of fixed lines, number of...

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Catalogue Entry: Employment Equity

This dataset provides statistics for SSC’s Employment Equity related to the following groups: Women, Aboriginal People, Visible Minorities and Persons with Disabilities....

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Catalogue Entry: Percentage of cloud brokering requests fulfilled within established service...

The average time to fulfill brokered cloud hosting service requests reflects the Shared Services Canada rate of response to client requests which is an effective indicator of...

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Catalogue Entry: Email Services Metrics

This dataset focuses on the e-mail services provided by Shared Service Canada to our partner departments. It does not include the legacy e-mail service metrics. This dataset...

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Catalogue Entry: Shared Services Canada (SSC) Annual Reports to Parliament on the...

The Access to Information Act came into effect on July 1, 1983, giving the public a right of access to information contained in government records, subject to certain specific...

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Catalogue Entry: Shared Services Canada (SSC) Annual Reports to Parliament on the...

The Privacy Act came into effect on July 1, 1983. The Act protects the privacy of individuals with respect to their personal information that is held by government institutions,...

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Catalogue Entry: Departmental Results Report

Departmental Results Report (DRRs) are individual department and agency accounts of actual accomplishments against plans, priorities and expected results set out in their...

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Catalogue Entry: Departmental Financial Statements

Responsibility for the integrity and objectivity of the accompanying financial statements for the year ended March 31st and all information contained in these statements rests...

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Catalogue Entry: Customer Satisfaction Feedback Initiative – Service Questionnaire Results

In 2018, SSC launched the Services Survey. Each April and October, SSC’s partners fill out a questionnaire on the services SSC provides.

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Catalogue Entry: Departmental Plan

Departmental Plan (DPs) are forward-looking documents that provide plans for each department and agency (excluding Crown corporations). They describe departmental priorities,...

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Catalogue Entry: Shared Services Canada Quarterly Financial Reports

Quarterly financial reports (QFR) for departments and agencies consist of financial tables comparing planned and actual expenditures for both the quarter and year-to-date as...

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Catalogue Entry: Future-Oriented Statement of Operations

The Future-Oriented Statement of Operations has been prepared on the basis of government priorities and departmental plans as described in the Departmental Plan.

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Catalogue Entry: Briefing Binder: House of Commons Standing Committee on Public Accounts...

Opening Statement Delivering Digital Together OAG Audit of Modernization of Information Technology Systems – SSC Management Action Plan Auditor General’s Report on Modernizing...

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Catalogue Entry: Open Government Implementation Plan - Shared Services Canada

The Open Government Implementation Plan (OGIP) describes SSC's planned activities to meet requirements of the Directive on Open Government in order to achieve full compliance by...

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Catalogue Entry: Customer Satisfaction Feedback Initiative - General Satisfaction Questionnaire

Each January and July, SSC’s partners fill out a long-form questionnaire on trends in service delivery performance and engagement practices.

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Catalogue Entry: Percentage of Hardware Requests Fulfilled Within Established Service Level Standards

This metric is the percentage of time that SSC completes a hardware request ordered against SSC Virtual Inventory offers. Calculation / formula: Number of hardware requests...

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Catalogue Entry: Percentage of time IT security services are available

This indicator reports on the SSC Enterprise IT security services that are part of the SSC service catalogue. This indicator is an aggregation of myKEY, Secure Remote Access and...

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Catalogue Entry: Fixed Telephony

The Fixed Line (Landline) Phones service offering supplies and installs telephone systems, services and devices, including:Voice over IP (VoIP), Centrex, PBX and Key systems....

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Catalogue Entry: Legacy Data Centres

Legacy data centres are older facilities that serve individual departments or a cluster of departments. This dataset contains data on Legacy data centres and includes metrics...

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107 catalogues found