Percentage of time IT security services are available

This indicator reports on the SSC Enterprise IT security services that are part of the SSC service catalogue. This indicator is an aggregation of myKEY, Secure Remote Access and External Credential Management. These services best represent CITS’ ability to secure IT infrastructure.

Calculation / formula: Numerator: Total time (# hours, minutes, and seconds) the infrastructure security services are available (i.e. Up-Time) in assessment period (day, week, month, and year) multiplied by the number of services, and multiplied by the number of applicable customer departments.

Denominator: Total time (# hours, minutes and seconds) in assessment period (day, week, month, and year) multiplied by the number of services, and multiplied by the number of applicable customer departments.

Trend should be interpreted such that a higher % represents progress toward target. Once target has been reach, additional % represents excellence.

The % of availability, exclude the maintenance windows. For example: If there were a 1-day outage of an IS Service (e.g. myKey), the Up-Time would be: 24 hrs/day x30 days/month x1 service x 40 customers = 28800 hours (per month), which is the Numerator The Total time for the reporting period (in this case, monthly) is: 24 hrs/day x31 days/month x1 service x 40 customers = 29760 hours, which is the Denominator. Numerator over Denominator is % of Time IS service is available = 28800/29760 = 96.8%

Target: 99.8%.

Datasets available for download

Additional Info

Field Value
Last Updated October 22, 2024, 15:37 (UTC)
Created October 1, 2024, 06:49 (UTC)
Domain / Topic
Domain or topic of the dataset being cataloged.
Format (CSV, XLS, TXT, PDF, etc)
File format of the dataset.
Dataset Size
Dataset size in megabytes.
Metadata Identifier
Metadata identifier – can be used as the unique identifier for catalogue entry
Published Date
Published date of the dataset.
2020-02-25
Time Period Data Span (start date)
Start date of the data in the dataset.
Time Period Data Span (end date)
End date of time data in the dataset.
GeoSpatial Area Data Span
A spatial region or named place the dataset covers.
Field Value
Access category
Type of access granted for the dataset (open, closed, service, etc).
Limits on use
Limits on use of data.
Location
Location of the dataset.
Data Service
Data service for accessing a dataset.
Owner
Owner of the dataset.
Shared Services Canada | Services partagés Canada
Contact Point
Who to contact regarding access?
Publisher
Publisher of the dataset.
Publisher Email
Email of the publisher.
open-ouvert@tbs-sct.gc.ca
Accessed At
Date the data and metadata was accessed.
Field Value
Identifier
Unique identifier for the dataset.
Language
Language(s) of the dataset
Link to dataset description
A URL to an external document describing the dataset.
Persistent Identifier
Data is identified by a persistent identifier.
Globally Unique Identifier
Data is identified by a persistent and globally unique identifier.
Contains data about individuals
Does the data hold data about individuals?
Contains data about identifiable individuals
Does the data hold identifiable data about individual?
Contains Indigenous Data
Does the data hold data about Indigenous communities?
Field Value
Source
Source of the dataset.
https://open.canada.ca/data/en/dataset/29017f8f-54ce-42a9-9ff7-61f53d5abee1
Version notes
Version notes about the dataset.
Is version of another dataset
Link to dataset that it is a version of.
Other versions
Link to datasets that are versions of it.
Provenance Text
Provenance Text of the data.
Provenance URL
Provenance URL of the data.
Temporal resolution
Describes how granular the date/time data in the dataset is.
GeoSpatial resolution in meters
Describes how granular (in meters) geospatial data is in the dataset.
GeoSpatial resolution (in regions)
Describes how granular (in regions) geospatial data is in the dataset.
Field Value
Indigenous Community Permission
Who holds the Indigenous Community Permission. Who to contact regarding access to a dataset that has data about Indigenous communities.
Community Permission
Community permission (who gave permission).
The Indigenous communities the dataset is about
Indigenous communities from which data is derived.
Field Value
Number of data rows
If tabular dataset, total number of rows.
Number of data columns
If tabular dataset, total number of unique columns.
Number of data cells
If tabular dataset, total number of cells with data.
Number of data relations
If RDF dataset, total number of triples.
Number of entities
If RDF dataset, total number of entities.
Number of data properties
If RDF dataset, total number of unique properties used by the triples.
Data quality
Describes the quality of the data in the dataset.
Metric for data quality
A metric used to measure the quality of the data, such as missing values or invalid formats.

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