OC Transpo Bus Service Delivery Action Plan Key Performance Indicators

This dataset contains key performance metrics used to measure progress on OC Transpo's bus service delivery action plan.  

Accuracy: No known issues with this dataset.

Update Frequency: Weekly 

Attributes:

Source

Field

Day

Day in English 

Day_fr

Day in French 

Target

OC Transpo bus service delivery target

Bus_service_delivery

This is a measure of the number of bus service hours delivered compared to the planned number of hours delivered. A decrease in the number of trips undelivered will show an increase in the weekly average bus service delivery.

Weekly_average

Weekly average number, including severe weather days

Undelivered_trips

This is the number of undelivered bus trips throughout the whole bus network. Trips that are not able to be delivered will be shown in the Travel Planner and Transit app

Week

Week starts on Sunday

Reason

The top reasons a trip could not be delivered. The following reasons are possible:

  • Mechanical breakdown: any type of mechanical issue that prevented a trip from being delivered.
  • No bus available: insufficient number of buses for the service required preventing a trip from being delivered.
  • On street adjustment: operational incidents that impact the ability of trips to be delivered. This includes things like traffic, accidents or customer incidents.
  • Operator Availability: trips not able to be delivered due to an operator not being available for service.

 

Reason_fr

Same as the above but in French

average_bus_available

Bus fleet availability is a measure of how many buses are available to deliver service to customers. The number of buses available for service and service requirements fluctuates every day for various reasons including the number of scheduled trips changing or additional maintenance work being done.

This data is tracked for weekdays and is an average of the number of bus available in morning and peak periods.

target_bus_requirements

Bus service requirements is what is needed to deliver scheduled service

Quarter

Quarter in 2026 in French

Quarter_fr

Quarters in 2026 in French

Number_of_zebs_forecasted

Number of zero emission buses forecasted to be delivered by the end of the specified quarter

Actual_zebs_available

The current number of zero emission buses available to be used by OC Transpo

Contact: OC Transpo Specialists



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Datasets available for download

This dataset has no data

Additional Info

Field Value
Last Updated August 11, 2026, 07:10 (UTC)
Created March 24, 2026, 20:40 (UTC)
Domain / Topic
Domain or topic of the dataset being cataloged.
Title
Title for the Dataset.
OC Transpo Bus Service Delivery Action Plan Key Performance Indicators
Description
A description of the dataset.

This dataset contains key performance metrics used to measure progress on OC Transpo's bus service delivery action plan.  

Accuracy: No known issues with this dataset.

Update Frequency: Weekly 

Attributes:

Source

Field

Day

Day in English 

Day_fr

Day in French 

Target

OC Transpo bus service delivery target

Bus_service_delivery

This is a measure of the number of bus service hours delivered compared to the planned number of hours delivered. A decrease in the number of trips undelivered will show an increase in the weekly average bus service delivery.

Weekly_average

Weekly average number, including severe weather days

Undelivered_trips

This is the number of undelivered bus trips throughout the whole bus network. Trips that are not able to be delivered will be shown in the Travel Planner and Transit app

Week

Week starts on Sunday

Reason

The top reasons a trip could not be delivered. The following reasons are possible:

  • Mechanical breakdown: any type of mechanical issue that prevented a trip from being delivered.
  • No bus available: insufficient number of buses for the service required preventing a trip from being delivered.
  • On street adjustment: operational incidents that impact the ability of trips to be delivered. This includes things like traffic, accidents or customer incidents.
  • Operator Availability: trips not able to be delivered due to an operator not being available for service.

 

Reason_fr

Same as the above but in French

average_bus_available

Bus fleet availability is a measure of how many buses are available to deliver service to customers. The number of buses available for service and service requirements fluctuates every day for various reasons including the number of scheduled trips changing or additional maintenance work being done.

This data is tracked for weekdays and is an average of the number of bus available in morning and peak periods.

target_bus_requirements

Bus service requirements is what is needed to deliver scheduled service

Quarter

Quarter in 2026 in French

Quarter_fr

Quarters in 2026 in French

Number_of_zebs_forecasted

Number of zero emission buses forecasted to be delivered by the end of the specified quarter

Actual_zebs_available

The current number of zero emission buses available to be used by OC Transpo

Contact: OC Transpo Specialists



Download note: If you are having problems downloading using Microsoft Edge as your web browser, try disabling the “Open Office files in the browser” option in Settings.

Tags / Keywords
Keywords/tags categorizing the dataset.
Format (CSV, XLS, TXT, PDF, etc)
File format of the dataset.
Dataset Size
Dataset size in megabytes.
37.21
Metadata Identifier
Metadata identifier – can be used as the unique identifier for catalogue entry
Published Date
Published date of the dataset.
2026-02-04
Time Period Data Span (start date)
Start date of the data in the dataset.
Time Period Data Span (end date)
End date of time data in the dataset.
GeoSpatial Area Data Span
A spatial region or named place the dataset covers.
Field Value
Access category
Type of access granted for the dataset (open, closed, service, etc).
public
License
License used to access the dataset.
https://open.ottawa.ca/pages/open-data-licence
Limits on use
Limits on use of data.
Location
Location of the dataset.
https://od-dev2-ottawa.opendata.arcgis.com/datasets/ottawa::oc-transpo-bus-service-delivery-action-plan-key-performance-indicators
Data Service
Data service for accessing a dataset.
Owner
Owner of the dataset.
[email protected]
Contact Point
Who to contact regarding access?
City of Ottawa
Contact Point Email
The email to contact regarding access?
[email protected]
Publisher
Publisher of the dataset.
City of Ottawa
Publisher Email
Email of the publisher.
Author
Author of the dataset.
[email protected]
Author Email
Email of the author.
Accessed At
Date the data and metadata was accessed.
2026-08-10
Field Value
Identifier
Unique identifier for the dataset.
cc65e563115a44939ad9855c0d8d1943
Language
Language(s) of the dataset
English
Link to dataset description
A URL to an external document describing the dataset.
https://od-dev2-ottawa.opendata.arcgis.com/datasets/ottawa::oc-transpo-bus-service-delivery-action-plan-key-performance-indicators
Persistent Identifier
Data is identified by a persistent identifier.
Globally Unique Identifier
Data is identified by a persistent and globally unique identifier.
Contains data about individuals
Does the data hold data about individuals?
Contains data about identifiable individuals
Does the data hold identifiable data about individual?
Contains Indigenous Data
Does the data hold data about Indigenous communities?
Portal Type
Platform type of the source portal.
Field Value
Version
Version of the datatset
None
Source
Source of the dataset.
None
Version notes
Version notes about the dataset.
Is version of another dataset
Link to dataset that it is a version of.
Other versions
Link to datasets that are versions of it.
Provenance Text
Provenance Text of the data.
City of Ottawa
Provenance URL
Provenance URL of the data.
Temporal resolution
Describes how granular the date/time data in the dataset is.
GeoSpatial resolution in meters
Describes how granular (in meters) geospatial data is in the dataset.
GeoSpatial resolution (in regions)
Describes how granular (in regions) geospatial data is in the dataset.
Field Value
Indigenous Community Permission
Who holds the Indigenous Community Permission. Who to contact regarding access to a dataset that has data about Indigenous communities.
Community Permission
Community permission (who gave permission).
The Indigenous communities the dataset is about
Indigenous communities from which data is derived.
Field Value
Number of data rows
If tabular dataset, total number of rows.
Number of data columns
If tabular dataset, total number of unique columns.
Number of data cells
If tabular dataset, total number of cells with data.
Number of data relations
If RDF dataset, total number of triples.
Number of entities
If RDF dataset, total number of entities.
Number of data properties
If RDF dataset, total number of unique properties used by the triples.
Data quality
Describes the quality of the data in the dataset.
Metric for data quality
A metric used to measure the quality of the data, such as missing values or invalid formats.

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