Usability Testing Summary Report
Dataset description:
The Client Contact Centre’s (CCC) phone menu was improved to address feedback regarding its path ambiguity, limited reporting capabilities, and client confusion resulting from duplicate...
Source: GC HR and Pay - Client Contact Centre Phone Menu Redesign Project
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Additional Information
| Field | Value |
|---|---|
| Data last updated | October 1, 2024 |
| Metadata last updated | October 22, 2024 |
| Created | October 22, 2024 |
| Format | DOCX |
| License | Open Government Licence - Canada |
| Has views | False |
| Id | d4d5f71f-eb63-4823-8144-29ec518ec997 |
| Package id | 93c5339a-f6ea-40c3-b5f2-2446cc53c99b |
| Position | 4 |
| State | active |