The objective of this audit was to provide assurance that appropriate controls, processes and functions had been defined for Shared Services Canada (SSC) to proactively manage...
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The audit examined the relevant processes and controls for High Performance Computing related to decision-making, capacity planning and client engagement. This audit was...
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The Policy on Internal Audit and its associated Directive on Internal Audit came into force on April 1, 2017. The Directive on Internal Audit stipulates, “Departments must meet...
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The Values and Ethics Code for the Public Sector (VECPS) came into effect in April 2012 as an overarching guide for employees, to help clarify the role and expected behaviours...
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Based on the VECPS and in accordance with Section 6 of the Public Servants Disclosure Protection Act, SSC developed its own Organizational Code in June 2013 to provide guidance...
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SSC is refreshing its Network and Security Strategy to align with current best practices, and to be adaptable to future requirements for its network and security services.These...
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The Fleet dataset tracks Shared Service Canada’s vehicle inventory. It collects data like Make, Model, Year, Maintenance, Mileage and Purchase cost. *--No information on file...
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The average time to fulfill brokered cloud hosting service requests reflects the Shared Services Canada rate of response to client requests which is an effective indicator of...
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This metric is the percentage of time that SSC completes a hardware request ordered against SSC Virtual Inventory offers. Calculation / formula: Number of hardware requests...
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Legacy data centres are older facilities that serve individual departments or a cluster of departments. This dataset contains data on Legacy data centres and includes metrics...
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Software provisioning provides an end-to-end request fulfillment process for Workplace Technology Devices (WTD) software. This metric is the percentage of time that SSC...
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This dataset is for the Status of Partner led Projects with ratings of Red, Yellow and Green. It provides the monthly count, target and Year to date values for every month.
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This dataset provides information on a monthly basis for the following Critical Incident Indicators: # of critical incidents impacting legacy email systems, % of time critical...
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The purpose of the Shared Services Canada (SSC) Disposition Strategic Plan is to outline the strategy, plan and expected outcome for the disposition of its paper, electronic and...
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This indicator reports on the SSC Enterprise IT security services that are part of the SSC service catalogue. This indicator is an aggregation of myKEY, Secure Remote Access and...
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