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Catalogue Entry: Veterans Affairs Canada Audit of Healthcare Professional Service Contracts -...
Healthcare professional service contractors are individuals with “significant training, qualifications and expertise in a professional field.” With the support of Public Works... -
Catalogue Entry: Veterans Affairs Canada New Veterans Charter (NVC) Evaluation - Phase II -...
The New Veterans Charter (NVC) represents the most sweeping change to Veterans’ benefits and services in the past 60 years. The NVC shifts the focus from one of disability to... -
Catalogue Entry: Veterans Affairs Canada Evaluation of Commemorative Benefits and Services -...
The Evaluation of Commemorative Benefits and Services was conducted in accordance with Veterans Affairs Canada’s (VAC) approved Multi-Year Risk-Based Evaluation Plan 2012-17 and... -
Catalogue Entry: Veterans Affairs Canada Evaluation of the War Veterans Allowance Program - March 2014
The War Veterans Allowance (WVA) Program, which began in 1930, provides monthly financial support to low-income war service Veterans and civilians (e.g., Overseas Welfare... -
Catalogue Entry: Veterans Affairs Canada Audit of Program of Choice 12 - Related Health...
The Veterans Affairs Canada Health Care Benefits Program provides eligible Veterans and other qualified individuals with benefits and services, such as medical, surgical and... -
Catalogue Entry: Veterans Affairs Canada Evaluation of the Residential Treatment Clinic for...
The purpose of this evaluation is to assess both the relevancy and performance of the Residential Treatment Clinic for Operational Stress Injuries (RTCOSI - hereinafter referred... -
Catalogue Entry: Veterans Affairs Canada Rehabilitation Services Evaluation - September 2014
This Rehabilitation Services Evaluation was conducted in accordance with Veterans Affairs Canada's (VAC) approved Multi-year Risk Based Evaluation Plan 2013-2018. Established in... -
Catalogue Entry: Veterans Affairs Canada Audit of the Veterans Independence Program Annual...
The purpose of the Veterans Independence Program (VIP) is to assist recipients in maintaining their independence through the provision of home and community care. As per the VIP... -
Catalogue Entry: Veterans Affairs Canada Audit of Centralized Mail - April 2017
The Centralized Mail initiative was designed in 2011 to direct all incoming Veteran documents to a central location in order to reduce Veteran and staff confusion resulting from... -
Catalogue Entry: Veterans Affairs Canada Evaluation of the Veterans Affairs Canada...
In 2012, Veterans Affairs Canada (VAC) and Service Canada entered into a Partnership whereby Service Canada would use their web, in-person and telephone services to provide... -
Catalogue Entry: Veterans Affairs Canada Health Related Travel Audit - January 2010
The audit of health related travel began in May 2009. The objectives of the audit were to assess compliance with governing regulations and policy; to assess the adequacy and... -
Catalogue Entry: Veterans Affairs Canada Evaluation of the Veterans Independence Program...
The Veterans Independence Program (VIP) was introduced in 1981 to respond to an aging demographic Veteran population and to help reduce long-term care (LTC) bed waitlists by... -
Catalogue Entry: Veterans Affairs Canada Evaluation of the Intermediate and Long Term Care...
This evaluation of the Intermediate and Long Term Care Programs was conducted in accordance with the approved Veterans Affairs Canada Multi-Year Risk-Based Evaluation Plan... -
Catalogue Entry: Veterans Affairs Canada Audit of Earnings Loss - May 2013
The Earnings Loss benefit is one of the supports available through Veterans Affairs Canada’s Financial Benefits Program. Earnings Loss is payable in recognition of the economic... -
Catalogue Entry: Audit of Veterans Affairs Canada's Telephony Service - June 2016
An effective and efficient phone system is crucial to providing Veterans, their families, and service providers with access to information from Veterans Affairs Canada (VAC)... -
Catalogue Entry: Veterans Affairs Canada Annual Report on the Administration of the Access to...
The Access to Information Act gives Canadian citizens and corporations the right to have access to federal government records, subject to certain specific exceptions. The Act... -
Catalogue Entry: Veterans Affairs Canada Evaluation of Disability Pensions and Awards - August 2010
The evaluation of Veterans Affairs Canada’s (VAC) Disability Pension and Disability Award Programs originated in the requirement to support the renewal of the Terms and... -
Catalogue Entry: Veterans Affairs Canada Audit of Program of Choice 13 - Special Equipment -...
The Veterans Affairs Canada Health Care Benefits Program provides eligible Veterans and other qualified individuals with benefits and services, such as medical, surgical and... -
Catalogue Entry: Veterans Affairs Canada Audit of Remissions - April 2012
An overpayment occurs when benefits are paid to a beneficiary who has no entitlement or when benefits have been paid in excess of entitlement. Once an overpayment has been... -
Catalogue Entry: Veterans Affairs Canada Evaluation of Disability Benefits - August 2015
The evaluation of the Disability Benefits program was conducted in accordance with the Veterans Affairs Canada (VAC) Multi-Year Risk-Based Evaluation Plan 2014–19. The objective...