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Catalogue Entry: Customer Satisfaction Feedback Initiative (CSFI)
About the Client Satisfaction Feedback Initiative Measuring customer satisfaction is essential to improving service delivery — a top Shared Services Canada (SSC) priority. Our...-
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Catalogue Entry: Open Government Implementation Plan - Shared Services Canada
The Open Government Implementation Plan (OGIP) describes SSC's planned activities to meet requirements of the Directive on Open Government in order to achieve full compliance by...