Portable Sign Issue Service Request

Every service request submitted to Windsor's 311 contact centre for portable sign service requests

Data Custodian:

311

Data Currency Comments:

The data will be updated frequently, often multiple times per month.

Dataset Description:

Structural issues of portable signs on private property or election signs not in compliance with the bylaw. The dataset contains information on customer initiated service requests entered into the City of Windsor 311 system from various channels (phone, email, online self-serve, text, mobile app, chat). 311 manages the service request data for City of Windsor departments and divisions represented in this dataset. As such, 311 consulted the participating divisions and subject matter experts for this release. This data set is extracted electronically from the 311 customer request management system.

Data Accuracy Comments:

This data represents only a portion of overall City of Windsor services and the number and location of service requests will not be representative of the full range of services provided by the City of Windsor. This data represents requests for service entered into the 311 system initiated from the customer's perspective based on description provided by the customer at the time of contact with 311. However, during the request fulfillment process, it could be determined that the customer's request may not be valid or may need to be adjusted. For example a request for a tree trim is made, but upon investigation by the Forestry department it is determined that the tree is on private property and therefore the responsibility of the property owner to maintain. Review of data should take into consideration the urban attributes and context of the issue being reported, such as vegetation density, population density, age of infrastructure asset, zoning and applicable by-laws, and it should also be noted that multiple reports may be received for the same issue, which can influence results.  

Attributes:

  • ​​Service Request Description: A text field of the request for service description created within the 311 system. The 311 service creates requests on behalf of the customer and forwards it to the appropriate department or division for action.
  • Department: A text field indicating the department or division responsible to follow up on the request for service.
  • Channel of Service: A text field indicating the channel by which the inquiry was received: phone, email, online, text, or chat.
  • Created Date: Numeric field indicating the date and time the service request was entered into the system.
  • Block: Numeric field representing the block location of the reported service request. If no municipal address exists, this field will be blank.
  • Street: Text field providing the street name location of the reported service request.
  • Ward:  Alpha numeric field indicating the political ward associated with the reported service request.

Datasets available for download

Additional Info

Field Value
Last Updated June 16, 2026, 18:43 (UTC)
Created June 16, 2026, 18:43 (UTC)
Domain / Topic
Domain or topic of the dataset being cataloged.
Title
Title for the Dataset.
Portable Sign Issue Service Request
Description
A description of the dataset.

Every service request submitted to Windsor's 311 contact centre for portable sign service requests

Data Custodian:

311

Data Currency Comments:

The data will be updated frequently, often multiple times per month.

Dataset Description:

Structural issues of portable signs on private property or election signs not in compliance with the bylaw. The dataset contains information on customer initiated service requests entered into the City of Windsor 311 system from various channels (phone, email, online self-serve, text, mobile app, chat). 311 manages the service request data for City of Windsor departments and divisions represented in this dataset. As such, 311 consulted the participating divisions and subject matter experts for this release. This data set is extracted electronically from the 311 customer request management system.

Data Accuracy Comments:

This data represents only a portion of overall City of Windsor services and the number and location of service requests will not be representative of the full range of services provided by the City of Windsor. This data represents requests for service entered into the 311 system initiated from the customer's perspective based on description provided by the customer at the time of contact with 311. However, during the request fulfillment process, it could be determined that the customer's request may not be valid or may need to be adjusted. For example a request for a tree trim is made, but upon investigation by the Forestry department it is determined that the tree is on private property and therefore the responsibility of the property owner to maintain. Review of data should take into consideration the urban attributes and context of the issue being reported, such as vegetation density, population density, age of infrastructure asset, zoning and applicable by-laws, and it should also be noted that multiple reports may be received for the same issue, which can influence results.  

Attributes:

  • ​​Service Request Description: A text field of the request for service description created within the 311 system. The 311 service creates requests on behalf of the customer and forwards it to the appropriate department or division for action.
  • Department: A text field indicating the department or division responsible to follow up on the request for service.
  • Channel of Service: A text field indicating the channel by which the inquiry was received: phone, email, online, text, or chat.
  • Created Date: Numeric field indicating the date and time the service request was entered into the system.
  • Block: Numeric field representing the block location of the reported service request. If no municipal address exists, this field will be blank.
  • Street: Text field providing the street name location of the reported service request.
  • Ward:  Alpha numeric field indicating the political ward associated with the reported service request.
Tags / Keywords
Keywords/tags categorizing the dataset.
Format (CSV, XLS, TXT, PDF, etc)
File format of the dataset.
Dataset Size
Dataset size in megabytes.
0.09
Metadata Identifier
Metadata identifier – can be used as the unique identifier for catalogue entry
Published Date
Published date of the dataset.
2026-04-14
Time Period Data Span (start date)
Start date of the data in the dataset.
Time Period Data Span (end date)
End date of time data in the dataset.
GeoSpatial Area Data Span
A spatial region or named place the dataset covers.
Field Value
Access category
Type of access granted for the dataset (open, closed, service, etc).
public
License
License used to access the dataset.
Copyright 2025. City of Windsor (ArcGIS Online). Please be aware that by downloading or accessing this data, you agree to be bound by the City of Windsor's Open Data Terms of Use .
Limits on use
Limits on use of data.
Location
Location of the dataset.
https://open-data-portal-citywindsor.hub.arcgis.com/datasets/00e93051e3d14d3c908c787e975d09dd
Data Service
Data service for accessing a dataset.
Owner
Owner of the dataset.
geomatics_citywindsor
Contact Point
Who to contact regarding access?
Contact Point Email
The email to contact regarding access?
Publisher
Publisher of the dataset.
Publisher Email
Email of the publisher.
Author
Author of the dataset.
geomatics_citywindsor
Author Email
Email of the author.
Accessed At
Date the data and metadata was accessed.
2026-06-02
Field Value
Identifier
Unique identifier for the dataset.
00e93051e3d14d3c908c787e975d09dd
Language
Language(s) of the dataset
English
Link to dataset description
A URL to an external document describing the dataset.
https://open-data-portal-citywindsor.hub.arcgis.com/datasets/00e93051e3d14d3c908c787e975d09dd
Persistent Identifier
Data is identified by a persistent identifier.
Globally Unique Identifier
Data is identified by a persistent and globally unique identifier.
Contains data about individuals
Does the data hold data about individuals?
Contains data about identifiable individuals
Does the data hold identifiable data about individual?
Contains Indigenous Data
Does the data hold data about Indigenous communities?
Portal Type
Platform type of the source portal.
Field Value
Version
Version of the datatset
None
Source
Source of the dataset.
None
Version notes
Version notes about the dataset.
Is version of another dataset
Link to dataset that it is a version of.
Other versions
Link to datasets that are versions of it.
Provenance Text
Provenance Text of the data.
Provenance URL
Provenance URL of the data.
Temporal resolution
Describes how granular the date/time data in the dataset is.
GeoSpatial resolution in meters
Describes how granular (in meters) geospatial data is in the dataset.
GeoSpatial resolution (in regions)
Describes how granular (in regions) geospatial data is in the dataset.
Field Value
Indigenous Community Permission
Who holds the Indigenous Community Permission. Who to contact regarding access to a dataset that has data about Indigenous communities.
Community Permission
Community permission (who gave permission).
The Indigenous communities the dataset is about
Indigenous communities from which data is derived.
Field Value
Number of data rows
If tabular dataset, total number of rows.
4
Number of data columns
If tabular dataset, total number of unique columns.
17
Number of data cells
If tabular dataset, total number of cells with data.
68
Number of data relations
If RDF dataset, total number of triples.
Number of entities
If RDF dataset, total number of entities.
Number of data properties
If RDF dataset, total number of unique properties used by the triples.
Data quality
Describes the quality of the data in the dataset.
Metric for data quality
A metric used to measure the quality of the data, such as missing values or invalid formats.

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