Change Management Plan
Dataset description:
The Client Contact Centre’s (CCC) phone menu was improved to address feedback regarding its path ambiguity, limited reporting capabilities, and client confusion resulting from duplicate...
Source: GC HR and Pay - Client Contact Centre Phone Menu Redesign Project
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Additional Information
| Field | Value |
|---|---|
| Data last updated | October 1, 2024 |
| Metadata last updated | October 20, 2025 |
| Created | October 20, 2025 |
| Format | DOCX |
| License | Open Government Licence - Canada |
| Has views | False |
| Id | f742b9fb-b253-410b-9f8f-8997d4a4e913 |
| Package id | b7062d1a-e8ca-429d-bc5b-3be183529fac |
| Position | 0 |
| State | active |