Healthcare professional service contractors are individuals with “significant training, qualifications and expertise in a professional field.” With the support of Public Works...
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The New Veterans Charter (NVC) represents the most sweeping change to Veterans’ benefits and services in the past 60 years. The NVC shifts the focus from one of disability to...
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The Evaluation of Commemorative Benefits and Services was conducted in accordance with Veterans Affairs Canada’s (VAC) approved Multi-Year Risk-Based Evaluation Plan 2012-17 and...
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The War Veterans Allowance (WVA) Program, which began in 1930, provides monthly financial support to low-income war service Veterans and civilians (e.g., Overseas Welfare...
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The Veterans Affairs Canada Health Care Benefits Program provides eligible Veterans and other qualified individuals with benefits and services, such as medical, surgical and...
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The purpose of this evaluation is to assess both the relevancy and performance of the Residential Treatment Clinic for Operational Stress Injuries (RTCOSI - hereinafter referred...
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This Rehabilitation Services Evaluation was conducted in accordance with Veterans Affairs Canada's (VAC) approved Multi-year Risk Based Evaluation Plan 2013-2018. Established in...
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The purpose of the Veterans Independence Program (VIP) is to assist recipients in maintaining their independence through the provision of home and community care. As per the VIP...
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The Centralized Mail initiative was designed in 2011 to direct all incoming Veteran documents to a central location in order to reduce Veteran and staff confusion resulting from...
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In 2012, Veterans Affairs Canada (VAC) and Service Canada entered into a Partnership whereby Service Canada would use their web, in-person and telephone services to provide...
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The audit of health related travel began in May 2009. The objectives of the audit were to assess compliance with governing regulations and policy; to assess the adequacy and...
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The Veterans Independence Program (VIP) was introduced in 1981 to respond to an aging demographic Veteran population and to help reduce long-term care (LTC) bed waitlists by...
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This evaluation of the Intermediate and Long Term Care Programs was conducted in accordance with the approved Veterans Affairs Canada Multi-Year Risk-Based Evaluation Plan...
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The Earnings Loss benefit is one of the supports available through Veterans Affairs Canada’s Financial Benefits Program. Earnings Loss is payable in recognition of the economic...
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An effective and efficient phone system is crucial to providing Veterans, their families, and service providers with access to information from Veterans Affairs Canada (VAC)...
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The Access to Information Act gives Canadian citizens and corporations the right to have access to federal government records, subject to certain specific exceptions. The Act...
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The evaluation of Veterans Affairs Canada’s (VAC) Disability Pension and Disability Award Programs originated in the requirement to support the renewal of the Terms and...
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The Veterans Affairs Canada Health Care Benefits Program provides eligible Veterans and other qualified individuals with benefits and services, such as medical, surgical and...
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An overpayment occurs when benefits are paid to a beneficiary who has no entitlement or when benefits have been paid in excess of entitlement. Once an overpayment has been...
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The evaluation of the Disability Benefits program was conducted in accordance with the Veterans Affairs Canada (VAC) Multi-Year Risk-Based Evaluation Plan 2014–19. The objective...
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