As part of the ongoing monitoring and evaluation of service delivery, a cyclical audit was conducted to review the activities of the Quebec District Office (DO), the management...
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Treasury Board, which sets the guidelines for all government departments in Canada, defines a service standard as "a public commitment to a measurable level of performance...
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Veterans Affairs Canada has 60 points of service or responsibility centres, including regional and district offices that provide a wide range of services and programs. District...
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The evaluation of the Community War Memorial Program (CWMP) was conducted to address the requirement for full evaluation coverage, as per the Financial Administration Act and...
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This report presents the findings of the evaluation of the Partnerships Contribution Program (PCP), which covers the period between April 2008 and March 2011. This evaluation...
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The Access to Information Act provides members of the public and corporations with the legislated right to access federal government records, subject to certain limited and...
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The Privacy Act provides members of the public with the legislated right to access and request the correction of their personal information under the control of federal...
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The Access to Information Act provides members of the public and corporations with the legislated right to access federal government records, subject to certain limited and...
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Healthcare professional service contractors are individuals with “significant training, qualifications and expertise in a professional field.” With the support of Public Works...
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The New Veterans Charter (NVC) represents the most sweeping change to Veterans’ benefits and services in the past 60 years. The NVC shifts the focus from one of disability to...
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The Evaluation of Commemorative Benefits and Services was conducted in accordance with Veterans Affairs Canada’s (VAC) approved Multi-Year Risk-Based Evaluation Plan 2012-17 and...
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The War Veterans Allowance (WVA) Program, which began in 1930, provides monthly financial support to low-income war service Veterans and civilians (e.g., Overseas Welfare...
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The Veterans Affairs Canada Health Care Benefits Program provides eligible Veterans and other qualified individuals with benefits and services, such as medical, surgical and...
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The purpose of this evaluation is to assess both the relevancy and performance of the Residential Treatment Clinic for Operational Stress Injuries (RTCOSI - hereinafter referred...
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This Rehabilitation Services Evaluation was conducted in accordance with Veterans Affairs Canada's (VAC) approved Multi-year Risk Based Evaluation Plan 2013-2018. Established in...
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