This Rehabilitation Services Evaluation was conducted in accordance with Veterans Affairs Canada's (VAC) approved Multi-year Risk Based Evaluation Plan 2013-2018. Established in...
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The purpose of the Veterans Independence Program (VIP) is to assist recipients in maintaining their independence through the provision of home and community care. As per the VIP...
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The Centralized Mail initiative was designed in 2011 to direct all incoming Veteran documents to a central location in order to reduce Veteran and staff confusion resulting from...
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The Access to Information Act provides members of the public and corporations with the legislated right to access federal government records, subject to certain limited and...
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In 2012, Veterans Affairs Canada (VAC) and Service Canada entered into a Partnership whereby Service Canada would use their web, in-person and telephone services to provide...
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The Privacy Act gives Canadian citizens and those present in Canada the right to access and request correction of personal information about themselves held by federal...
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The audit of health related travel began in May 2009. The objectives of the audit were to assess compliance with governing regulations and policy; to assess the adequacy and...
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The Privacy Act gives Canadian citizens and those present in Canada the right to access and request correction of personal information about themselves held by federal...
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The Veterans Independence Program (VIP) was introduced in 1981 to respond to an aging demographic Veteran population and to help reduce long-term care (LTC) bed waitlists by...
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This evaluation of the Intermediate and Long Term Care Programs was conducted in accordance with the approved Veterans Affairs Canada Multi-Year Risk-Based Evaluation Plan...
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The Earnings Loss benefit is one of the supports available through Veterans Affairs Canada’s Financial Benefits Program. Earnings Loss is payable in recognition of the economic...
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An effective and efficient phone system is crucial to providing Veterans, their families, and service providers with access to information from Veterans Affairs Canada (VAC)...
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The evaluation of Veterans Affairs Canada’s (VAC) Disability Pension and Disability Award Programs originated in the requirement to support the renewal of the Terms and...
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The Privacy Act gives Canadian citizens and those present in Canada the right to access and request correction of personal information about themselves held by federal...
File available for download in the following formats: